Summary:
Crew Members are trained to learn many different positions within the restaurant. Some of those positions may include: Runner/Frontline Coordinator Order Taker/Dining Room Attendant Grill Operator Sandwich Maker Drinks Register Operator There are additional responsibilities associated with the opening and closing of the restaurant that a Crew Member will be responsible to complete dependent upon work shift.
Essential Duties and Responsibilities:
Offers friendly service to all guests Takes customer orders, maintains fast, accurate service, and positive guest relations Operates grill and sandwich maker in an efficient and safe manner Ensures company standards on equipment, facility, and grounds are maintained Ensures food quality and 100% customer satisfaction Maintains the restaurant with regards to cleanliness, neatness and customer accessibility Uses the company cash register accurately and maintains proper control of company assets Works as a team member to support other restaurant employees in their duties Other duties as assigned by General Manager or Assistant Manager Qualifications
Guidelines:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience: 1-2 years of experience in either a food service or retail environment is preferred, but not required. Experience in providing exceptional customer service is also preferred, but can be trained to candidates with a great attitude and desire to work in the food service industry.
Language Ability:
Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers.
Physical Demands:
The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands, lift boxes or food containers typically weighing 50 pounds or less, without restrictions.
Note:
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor, policy and company management.
FG Burger Development, LLC
Five Guys has been a Washington, DC area favorite since 1986 when Jerry and Janie Murrell offered sage advice to the four young Murrell brothers: "Start a business or go to college."The business route won and the Murrell family opened a carry-out burger joint in Arlington, Virginia. Fast forward to 2003, and Jerry and Janie, together with the five"guys" began offering franchise opportunities. In just under 18 months, Five Guys Enterprises sold options for over 300 units. The overwhelming success of franchising a local restaurant made national news with articles in trade publications such as Nation's Restaurant News, Restaurant Business Magazine, and the Franchise Times. Now, over 20 years after Five Guys first opened, there are over 1,000 locations nationwide and over 1500 units in development.
Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by Zagat survey, but also because of its employees. We have a unique work environment where crew members and management are trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our employees become a team working in all aspects of the restaurant. We also have a unique bonus program that provides the opportunity to earn cash bonuses each quarter.
We have an open kitchen experience so it's fun and it's loud with lots of team communication.
At Five Guys, the philosophy is simple: great burgers and fries, crafted in a clean restaurant run by friendly staff. The success of these company pillars depends on our crew members, which is why we want our employees to feel pride and ownership in this, their company. It doesn’t hurt to have some fun along the way, either, right?
Company Website: www.fiveguys.com
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